Service Details

1. Acceptance of terms

By using the services of MyTransfer2 (Costa Brava Transfers) and making a booking, you fully accept these terms and conditions. If you disagree with any point, we ask that you do not use our services.

Service Details

MyTransfer2 offers private transport services in Mercedes vehicles between airports (Barcelona BCN and Girona GRO) and Costa Brava destinations, as well as excursions and transfers throughout Catalonia.

Receive Confirmation

• Bookings are valid once the email confirmation has been received.
• The quoted price is per vehicle, not per passenger.
• A deposit of 30% is required to confirm the booking.
• The remaining balance is paid to the driver on the day of service (cash or card).
• We recommend booking at least 48 hours in advance.

What is your cancellation policy?

• Cancellation more than 24 hours in advance: full refund of the deposit.
• Cancellation less than 24 hours: charge of 50% of the total price.
• No-show: charge of 100% of the total price.
• In the case of a documented emergency, we assess each case individually.

Do you monitor flight delays?

Yes, we monitor all flights automatically and adjust pickup times at no additional cost.

6. Liability

• All our vehicles have third-party liability insurance.
• We are not liable for delays caused by circumstances beyond our control (adverse weather, traffic disruptions, etc.).
• The maximum luggage capacity is subject to the type of vehicle booked.

Pricing

All prices are in euros and include VAT, fuel, tolls and standard waiting time. Extras (baby seats, additional stops, tourist guide) have an additional cost indicated in the booking.

8. Acceptable use

Passengers are responsible for their behaviour during the journey. MyTransfer2 reserves the right to terminate the service without refund in the event of inappropriate behaviour, damage to the vehicle or endangering safety.

9. Applicable law

These terms are governed by Spanish law. For any dispute, the parties submit to the jurisdiction of the courts of Girona, Spain.

Contact

For any questions about these terms: info@mytransfer2.com · Tel: +34 659 964 476