Privacy Policy | Costa Brava Transfers
Last updated: January 2025
1. Data Controller
MyTransfer2 (Costa Brava Transfers), registered in Lloret de Mar, Costa Brava, Spain. Contact email: info@mytransfer2.com.
2. Data we collect
We collect the following personal data when you make a booking:
- First and last name
- Email address
- Phone number
- Complete our web form with your trip details: origin, destination, date and number of passengers.
- IP address and browsing data
3. Purpose of processing
We use your data to:
- Booking Confirmed | Costa Brava Transfers
- Communicate with you about your booking
- Send confirmations and invoices by email
- OUR SERVICES
- Comply with legal obligations
4. Legal basis
The processing of your data is based on the performance of the transport service contract you request when making a booking, and on compliance with applicable legal obligations.
5. Data retention
We retain your data for as long as necessary to manage your booking and for the legally required period to fulfil our tax and accounting obligations (minimum 5 years).
Destinations
Your data may be shared with:
- Our booking management system (Volcanosoluciones)
- Drivers assigned to your service
- Email service providers
- Competent authorities when required by law
We do not sell or share your data with third parties for commercial purposes.
7. Your rights
You have the right to:
- Access your personal data
- Rectify inaccurate data
- Request Quote
- Object to processing
- Request data portability
- Lodge a complaint with the Spanish Data Protection Agency (AEPD)
To exercise these rights, contact us at: info@mytransfer2.com.
8. Security
We apply appropriate technical and organisational measures to protect your data against unauthorised access, loss or destruction.
9. Changes to this policy
We may update this policy periodically. We will notify you of any significant changes by email or through a notice on our website.
Do you have questions about our privacy policy?
Contact